All orders will be processed within 48hrs.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at hello@stilstore.design with your name and order number, and we will look into it for you.
Shipping within Australia
Orders within Australia are shipped with Australia Post.
Prices and Shipping times
Parcel Post: $10
Takes 2+ business days*, great for non-urgent items.
*During Covid 19 Delivery delays may be experienced. Post Offices remain open and deliveries continue, but COVID-19 is having a higher than usual impact right now.
Express Post $15
next business day within the Express network
*During Covid 19 Delivery delays may be experienced. Post Offices remain open and deliveries continue, but COVID-19 is having a higher than usual impact right now.
Pickup:
Please confirm a pick up time via email or sms.
hello@stilstore.design or 0403480672
Bring your confirmation email when you come to collect your order.
Biodegradable packaging materials:
When shipping glass protective packaging needs to be used. Biodegradable bubble wrap and packing peanuts are used along with Greenwrap, which is a recycled paper based product. Wherever possible, packing materials are recycled. If you live locally and wish to return packaging materials we would absolutely welcome that.